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For the past four years, PSLT has maintained an all-inclusive contract with Places for People Leisure (PFP).
In the earlier stages of our partnership, PFP faced challenges such as extended equipment downtime and torn upholstery. We addressed these issues, reducing downtime and enhancing the gym experience and our upholstery team regularly visits PFP’s gyms to attend to repairs. The feedback from members and PFP has been overwhelmingly positive.
The utilisation of our client portal has streamlined the process of reporting, tracking, and completing repairs. This system ensures that servicing is automatically scheduled, without requiring customer prompts.
Proactively investing in maintenance proves more cost-effective than dealing with the aftermath of neglected equipment. Negligence can expose any health club to legal liability if a member is injured due to faulty kit, leading to lawsuits and reputational damage.
Equipment maintenance is pivotal to the success of a club, as malfunctions breed frustration.
Asset lifespan is also improved by good maintenance practices. This not only maximises initial investment, but also reduces the need for costly replacements. Well-maintained equipment also saves money on energy costs.
A health club’s commitment to equipment upkeep signals professionalism and care for members.
Negligence can expose
a club to legal liability
if a member is injured
due to faulty kit