Sport, parks and leisure - Fibodo: New consumer expectations demand an exceptional customer experience
17 Jun 2021 Sport, parks, & leisure: daily news and jobs
 
 
HOME
JOBS
NEWS
FEATURES
PRODUCTS
FREE DIGITAL SUBSCRIPTION
PRINT SUBSCRIPTION
ADVERTISE
CONTACT US
Sign up for FREE ezine
Product news

10 May 2021

New consumer expectations demand an exceptional customer experience

Supplier: Fibodo
More Fibodo details


New consumer expectations demand an exceptional customer experience

fibodo believes that providers who meet consumers needs of service, flexibility, richness of content and accessibility will thrive as we build new and different models of working in leisure, health and fitness and across all sports and activities.

Supporting members in this journey, whatever their chosen activity, is the only viable way to do business from 2021 onwards.

fibodo makes this happen by providing easy to use booking, member management, payments and CRM for every activity type. Making it simple to deliver seamlessly in person, in or outside of your premises, live-streamed or through branded catch up on demand.

Our clients don’t need more technology, they need better results.

Live streaming

We’ve recently launched live streaming services with LeisureSK, who received instant positive results by delivering live classes by their own local coaches for their members; who in turn are reporting increased benefits from local instructor-led classes, as opposed to streaming content from other global sources.

Multi-site gym operations

Getting results is easier when you can engage across web, mobile, app, email, social, and on-demand content. You’re never far from your members or prospects.

Recently fibodo worked with Champneys during lockdown to help it build a robust COVID Safe system for booking its six gyms across the UK. Now, Champneys is taking over 30,000 bookings a month, with excellent feedback and going live with new products to support its members.

The new member model

Talking money, operators need to charge like it’s 2021, not 1999. With all activities paid upfront, you can configure your new member models to reflect the new digital, in-person or mixed usage access to your locations and digital services.

Especially important is the ability to charge members easily through the apps for additional services like PT, physiotherapy or activities helping with COVID recovery, weight loss and nutrition.

New ways to deliver

No longer are you constrained by a complicated IT setup and our modular approach to platforms means you can launch bolt-on activities quickly for your members and clients on web, apps or social.

Choose from simple start-up with our live engagement modules to run alongside your existing LMS and CRM, our rapid start enterprise product for managing multi-site, multi-activity operations or brand it your own way with our custom apps to fully match your bespoke customer journey.

Get in touch to arrange a demo.


Supplier: Fibodo

The fibodo booking management platform enables sports and activity professionals to grow their businesses, cut costs, and save time - by helping their clients find, book and do activities easily.

Web: www.fibodo.com
More Fibodo details

Product news
Puraclenz launches air purification systems to help spas and gyms instil confidence in returning guests   24 May 2021

Puraclenz launches air purification systems to help spas and gyms instil confidence in returning guests

Health and wellness tech start-up Puraclenz has launched a collection of ionic air and surface purifiers to help spas, gyms and leisure facilities reopen after lockdown.

Wigan Warriors switch it up and announce Myzone as new official heart rate monitoring partner   13 May 2021

Wigan Warriors switch it up and announce Myzone as new official heart rate monitoring partner

Myzone has announced it's partnering with Wigan Warriors as the rugby club’s official heart rate monitor supplier.

Gympass platform expands to offer customers access to over 2,600 UK facilities   12 May 2021

Gympass platform expands to offer customers access to over 2,600 UK facilities

One of the world’s largest corporate wellbeing platforms Gympass has gained a new partner every month since the start of 2021, taking its total to more than 2,600 bricks and mortar UK gym facilities.

Inspiration meets Authenticity: Schwinn X and Z Bikes   12 May 2021

Inspiration meets Authenticity: Schwinn X and Z Bikes

Core Health & Fitness, an industry leader in commercial fitness products, is excited to announce its latest product launch: the Schwinn X and Z Indoor Cycling Bikes.

New consumer expectations demand an exceptional customer experience   10 May 2021

New consumer expectations demand an exceptional customer experience

fibodo believes that providers who meet consumers needs of service, flexibility, richness of content and accessibility will thrive as we build new and different models of working in leisure, health and fitness and across all sports and activities.

Integrated workout solutions will underpin gyms' recovery, says Les Mills’ Martin Franklin   09 May 2021

Integrated workout solutions will underpin gyms' recovery, says Les Mills’ Martin Franklin

The UK has spent most of the year in lockdown but finally, clubs are beginning to see their fitness communities open back up, with indoor group exercise not far behind.

Red light therapy improves sleep, aids recovery and enhances focus   04 May 2021

Red light therapy improves sleep, aids recovery and enhances focus

Offering red light therapy to your members can create a valuable source of secondary spend, while also supporting them with their recovery and delivering improvements to mobility, circulation and muscle soreness.

Smartech brings the Power Plate experience to Selfridges
  29 Apr 2021

Smartech brings the Power Plate experience to Selfridges

Smartech, the destination for innovation in exclusive partnership with the best department stores around the globe, has chosen Power Plate to boost its range of health and fitness products.

Company profile


fibodo Limited

fibodo is the digital solution helping people lead healthier and happier lives. From grassroots individual businesses to enterprise, fibodo simplifies organisation, management and operations.

View full profile>>

Catalogue gallery


Featured Supplier

Celebrating the return of group exercise – Les Mills to host free ‘Fastest Way Back’ livestream event for the industry

Celebrating the return of group exercise – Les Mills to host free ‘Fastest Way Back’ livestream event for the industry

Last month (May) saw the welcomed return of group exercise classes. Group exercise is the heartbeat for so many clubs, with in-studio and instructor-led live experiences at the pinnacle. More>>




in this issue

• Virgin gets right to wipe out rent arrears
• Fitness industry mourns passing of Jan Spaticchia
• STA offers mindfulness resources



Latest jobs

Jobs Search



Climbing Instructor
Salary: Competitive
Location: London, UK
Company: Everyone Active
Climbing Duty Manager
Salary: Competitive
Location: London, UK
Company: Everyone Active
Diary dates
Powered by leisurediary.com

19-19 Jun 2021

Nutrition Coaching Summit

Zoom, United States



Leisure Management magazine 2018 issue 1
Leisure Management
2018 issue 1

View issue contents
View on turning pages
Download PDF
  Last word: The benefits of retreats
Research is showing retreats could have a positive health impact More>>
  Interview: Louis D’Amore
Louis D’Amore on the work of the International Institute for Peace through Tourism More>>


Leisure Management magazine 2016 issue 1

Leisure Management
2016 issue 1

View issue contents
View turning pages
Download PDF
  Regeneration: High ideals
In Utah, a bunch of hip entrepreneurs is creating a crowdfunded ski resort More>>
  New opening: Future of leisure
Selby Summit focuses on activity, not sport. Is it a new era for leisure centres? More>>


Published by Leisure Media Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd